Atlassian's terms are a gold standard for B2B SaaS fairness. They include mutual indemnification, no forced arbitration, and a higher liability cap for data breaches. Customers retain full ownership of their data.
⚠️ Top Concerns
- •Atlassian grants itself the right to use your company name and logo for marketing (Publicity Rights) unless you email them to opt out.
- •Liability for general claims is limited to 12 months of fees paid.
- •Subscriptions automatically renew unless you provide notice 30 days before the term ends.
Bottom Line: These terms are highly professional and balanced. The inclusion of a 'Special Claims' liability cap for data breaches is a rare and positive feature.